Family PACT

Provider Orientations

Medi-Cal providers applying to become a Family Planning, Access, Care and Treatment (Family PACT) provider are required to attend a Provider Orientation per Welfare and Institutions Code (W&I Code), Section (§) 24005(k). The Family PACT Provider Orientation is delivered online and in person, and includes information on comprehensive family planning, program benefits and services, client eligibility, provider responsibilities and compliance.

Each provider’s service location is required to be certified for enrollment in the Family PACT Program. Applicants who are in enrolled in Medi-Cal and in good standing, or are pending Medi-Cal enrollment and who have submitted a Family PACT application packet may complete the Provider Orientation to certify a site for enrollment.

The medical director, physician, nurse practitioner or certified nurse midwife responsible for overseeing the family planning services to be rendered at the site to be enrolled is eligible to certify the site. Site certifiers shall sign a statement affirming responsibility. Site Certifiers must complete both the online and in person trainings. 

The Family PACT Provider Orientation is open to all clinic staff. 


Complete the orientation process by following three simple steps:

  1. Visit: to register and create a profile in the Office of Family Planning’s Learning Management System (LMS).
  2. Complete the online training. The online training must be completed in order to register for the in- person training. Print the Certification of Completion when you have completed the online orientation.
  3. Register for the In-person training. Register through the LMS and select an in-person session. Site certifiers must attend the in-person training and are required to present valid photo identification during registration. 

Registration closes three business days prior to in person training. Late registrations are not permitted.

Upcoming In-Person Training(s):

March 13, 2018
9:00am - 1:00pm

Sierra Health Foundation
1321 Garden Highway
Sacramento, CA 95833


Please contact the Office of Family Planning by phone (916) 650-0414 or email us at if you have any questions regarding the orientation process.

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